Quality Engineer (Middle level)

Guardian Industries Corp Ltd. (Rayong)

Rayong, Thailand

Guardian Industries Corp Ltd. and Guardian Industries Rayong Co., Ltd. are wholly owned subsidiaries of Guardian Industries Corp., a leading worldwide manufacturer of float glass and fabricated glass products for the commercial & residential construction industries and for the automotive industry. With its two manufacturing facilities located in Thailand, GUARDIAN provides clear & colored float glass as well as mirrors for domestic and worldwide markets. The majority of the production being exported to the Asia Pacific region, Asia Middle East, Europe and the Americas. Our commitment to quality cleanliness and safety made us the first float glass manufacturer in Thailand to become ISO 9001 : 2000 certified.

About this position

To join our Rayong Plant Operation team, to sustain/improve and develop our Quality of Products and Services to satisfy our customer and building Quality capability in our team to drive our competitive advantage in the markets.

Responsibilities

Key Responsibilities & Expectations:
• Principle base management
• Advancing PBM culture (Vision & Value & applying Principles to get the long-term value).
• Aligning with Global Quality Capability Vision and MBM 5-Dimensional framework for Quality.
• Applying a supervisor’s responsibility to get a high-performing team.
• Work with the department to address incoming raw material quality issues to the purchase department. Get corrective action, feedback on the issue via Intelex System and to ensure issues are resolved.
• Responsible for implementing global Supplier Quality process and procedures in the plant along with purchase team and user departments – Supplier evaluations & Supplier assessments.
• Interact with internal customers in the plant for internal quality improvements and rejections.
• Responsible for taking Department wise Process Control plan/PFMEA to the shop floor team and to ensure that the team is well trained.
• Drive Quick response quality control (QRQC) well and ensure progress in all departments.
• Get effective results out of Layer Process Audit (LPA). Train users and follow up open mitigation for effectiveness of system.
• Process capability deployment in Production lines (Float, Mirror, Lamination etc.).
• Analyze customer feedback, complaints & inputs for repetitive issues. Verify corrective actions are in place.
• Drive 8D’s problem solving/PBM problem solving methodology & tools across the plant. And train departments to use it on repetitive issues.
• Get effective results out of Master control system for customer claim. Train users and resolve concerns for effectiveness of system.
• On time customer complaint review, discussion. Ensure Root cause for customer complaint has been identified and corrective actions implemented.
• Closely work with CQM and Customer to serve the best service related to quality, quick response, and knowledge sharing.
• Sustain the results and implementation of ISO 9001:2015 certification & help departments to implement changes required as per standard.
• Work with department for readiness of QMS and ensure preparedness for external audits like ISO, TIS, SIRIM, SNI, SAI, CSI, KS.

Requirements

Basic Qualifications:
• Bachelor's degree in engineering, Production, Science or any related field.