Application Support (SQL Commands)

Greenline Synergy Co., Ltd. (Suan Luang)

Bangkok, Thailand

Greenline Synergy Company Limited is a subsidiary Company of BDMS (Bangkok Dusit Medical Services) established in 2008 to be act as the center for information technology. To provide BDMS with a secure, resilient, robust, and cost-effective IT environment through IT professional service standards and healthcare IT innovation solutions to achieve digital transformation and interoperability for connected care delivery.

About this position

The Application Support role involves providing technical assistance and expertise to both internal and external partners, ensuring efficient system setup and issue resolution.

Responsibilities

• Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Clearly understand system architecture, both logical and physical with an eye to scalability and efficiency.
• Deploy data/software/application as recommend by project team.
• Provide technical support and subject matter expertise to internal and external business partners or End user.
• Device management support, including with event, issue log, data support, problem solving and recommendation.
• Providing customer training around our products or services.
• Collaborate directly with technical team i.e. Accountant, System Analyst, Software Developer to deliver application resolution.
• Project of Customer Relationship Management (CRM)

Requirements

• Bachelor’s degree or higher in area of Computer Science, Business Computer, MIS, IT, Mathematics or related fields.
• At least 1 years’ experience in IT support, Application support or related fields.
• Proficient in SQL Command for query and good understanding of Microsoft SQL Server.
• Experience in healthcare industry, Knowledge in Web development would be advantage.
• Good verbal and written communication, technical and consultative skills.
• Strong problem solving, analytical skill and service mind.
• Able to work independently, under pressure and tight schedule.