Head, Market Insights

Grab (Jakarta, Indonesia)

DKI Jakarta, Indonesia

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

About this position

The Head, Market Insights will manage a team to provide strategic insights into industry developments, market movements, and competitive dynamics, supporting Grab's mission to empower Southeast Asia economically.

Responsibilities

• Synthesise insights from the broader team and develop a strategic view of the external business environment to help shape stakeholders' perspectives.
• Co-develop long-term programs to increase/ sustain the organisation's advantages.
• Co-develop the team's methodologies to track market trends to ensure they are reflective of latest market conditions.
• Explore new data and qualitative intel sources to gain insights on the market and competition.
• Promote a company culture by challenging critical business assumptions and encouraging collaboration.
• Provide a sounding board to senior leaders in the organisation to add an external dimension when considering projects against wider goals.
• Interpret trends and market activity, using to 'connect the dots'.
• Maintain stakeholder relationships, working with individuals across multiple seniority levels.
• Work with the Tech team to build scalable solutions on monitoring competitor activity.

Requirements

• 5+ of experience in a management consulting or tech industry.
• Passionate about solving complex and ambiguous problems.
• Motivated by, you are in your quest for knowledge, tirelessly looking for new information sources. You are always pushing boundaries to gain deeper insights and understanding.
• Comfortable with failing and has the desire to keep trying.
• Experience with both qualitative and quantitative analysis, also the financial modeling.
• Familiarity with the Indonesia ride-hailing and food delivery industries.
• Ability to speak Bahasa & English.