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Enterprise Key Account Manager, GrabFood

Grab
Grab (Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
Grab
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

About this position

We are looking for a candidate to help us build strategic relationships with high-profile merchants and increase revenue. As a Key Account Manager, you will cultivate and expand our most important merchant relationships.

Responsibilities

• You will be reporting to Enterprise KAM Lead, GrabFood.
• Engage with merchants, listen to their needs, and maintain Experience establishing communication and engagement with prospects.
• Create impactful campaigns through co-marketing partnerships to benefit both customers and partners.
• Use data-driven insights to assess ROI and KPIs, aiming to increase basket size and foster loyalty.
• Collaborate with operations and customer service to uphold service and food quality among partners.
• Help build a strong team and establish processes to effectively serve and grow our main merchant relationships.

Requirements

• 3 or more years of experience of sales business development, account management or operations.
• Experience establishing communication and engagement with prospects with partners through account management.
• Experience in driving revenue through strategic partnerships.
• Talent Experience balancing multiple sales opportunities and excelling in fast-paced, dynamic environments.
• Proficient in English with Experience establishing communication and engagement with prospects.
• Enthusiastic about the on-demand delivery industry, in food delivery.

Benefits

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Huneety A.I Salary Estimate
10,000,000 - 18,000,000 IDR per month