City Lead

Grab (West Sumatra, Indonesia)

West Sumatra, Indonesia

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

About this position

As a City Sales Lead, you will be on the ground supervising the operational day-to-day activities in the area, acquiring F&B merchants, supporting the growth of merchants' businesses in GrabFood, and acting as a business consultant to maximize their potential.

Responsibilities

• Handle, control and monitoring all Sales activities. Including creating mapping, call plan, role play, reporting team
• Have high ownership of city performance & be on top of merchant selection (pareto) and merchant business growth
• Maintain Top Merchant partner GMV and execute action plan to drive numbers GMV by evaluating store content and promo activities
• Lead meetings with Top Merchant to ensure strong relationships and eliminate business obstacles, aligning with the company's long-term direction
• Ensure the achievement of target participant outlets / brands according to the portfolio list that has been assigned to Account Management.
• Work together with Strategy & Planning team on ongoing and upcoming campaigns & coordinate on the hitlist, segmentation, additional merchant that can be added to make the campaign better when it was run
• Cooperate with Marketing team on all marketing campaigns and projects running and also coordinate regarding asset that was gonna be used on campaign

Requirements

• 2+ Years of Experience in leading sales team, commercial and prior experience with leading an end-to-end sales cycle
• Proficient with analytics and fluent with tools which help you achieve a clear understanding of data sets
• Experience establishing communication and engagement with prospects your ideas and suggestions in a clear and succinct way
• Fluent in both Bahasa & English
• Passion for the on-demand delivery space, and food delivery in particular
• Comfortable to work using laptop and internet
• Great communication and negotiation skills