Account Management Lead

Grab (Central Java, Indonesia)

Central Java, Indonesia

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

About this position

As an Account Management Lead at Grab, you will supervise the operational day-to-day activities of the Grab Food Corporate Sales team, supporting the growth of merchants' businesses and acting as a business consultant to maximize their potential.

Responsibilities

• Handle, control and monitoring all Account Management Executive activities. Including creating mapping, call plan, role play, reporting team
• Maintain TOP partner GMV (join promo or still not join promo) and execute action plan to drive numbers GMV with evaluate menu and promo activities.
• Lead meetings with Top Merchant to ensure strong relationships and eliminate business obstacles, aligning with the company's long-term direction
• Ensure the achievement of target participant outlets / brands according to the portfolio list that has been assigned to Account Management.
• Work together with S&P Lead on ongoing campaign & also upcoming campaign & coordinate on the hitlist, segmentation, additional merchant that can be added to make the campaign better when it was run
• Cooperate with marketing team on all marketing campaigns and projects running and also coordinate regarding asset that was gonna be used on campaign

Requirements

• 2+ Years of Experience in leading sales team, commercial and prior experience with leading an end-to-end sales cycle
• Proficient with analytics and fluent with tools which help you achieve a clear understanding of data sets
• Experience on managing a team
• Experience establishing communication and engagement with prospects your ideas and suggestions in a clear and succinct way
• Fluent in both Bahasa & English