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People Operations Business Partner

Grab (Thailand)
Grab (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Grab (Thailand)
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

About this position

The People Operations Business Partner at Grab Thailand will provide expertise and counsel to management and employees, ensuring effective communication and alignment with Regional People directives.

Responsibilities

• Act as an advisor and change agent, facilitating change across teams, organizations, procedures and systems. As appropriate, act as a Project Manager to align conflicting priorities among stakeholders and enable collaborative relationships.
• Collaborate with leaders to develop a people-oriented culture emphasizing quality, continuous improvement, teamwork, and high performance.
• Partner with business leaders to drive workforce planning, resource budgeting, workforce engagement, and learning and development initiatives.
• Establish and communicate People metrics, identifying necessary changes in practices and policies.
• Support and guide employees, providing personalized solutions and feedback to improve performance and morale.
• Drive performance management reviews and implement retention strategies, offering guidance and training to managers.
• Drive and execute the learning agenda, from conducting needs analysis to facilitating training sessions and collaborating with vendors.

Requirements

• HR Experience: 8-10 years of HR experience with at least 5 years in human resource business partnering, preferably in hyper-growth industries.
• Communication Skills: Able to effectively communicate high-level strategy details across disciplines, locations, and to senior leadership.
• Organizational Skills: Insightful, organized, and capable of sharing updates and coordinating project development.
• Coaching Experience: Experience coaching individuals to enhance morale, accountability, and expectations.
• Training and Development: Skilled in identifying learning needs, facilitating training, and moderating discussions.
• Analytical Skills: Ability to analyze business problems, develop hypotheses, mine data, offer recommendations, and assess impact.
• Technical Skills: Proficiency in Microsoft Office, G Suite, and HRIS systems.
• Proactiveness: Quick learner with a sense of initiative.