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Associate, GTU Account Management

Grab (Thailand)
Grab (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Grab (Thailand)
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

About this position

As an important Account Management Associate, you will build business relationships with existing and potential relationships to achieve growth for GrabFood and merchants. You will lead all elements of business identification, strategy, partnerships, account management, and execution strategy.

Responsibilities

• Achieve growth in main accounts as measured by deliveries and GMV
• End-to-end deal managing (including working with operations, marketing, and product to ensure the success of the marketing campaigns and partnership)
• Develop enduring relationships with important partners that fit into our go-to-market strategy
• Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses
• Work across departments to merchant-specific needs (e.g. customized reporting for merchants, marketing support, integrations)
• Drive by working with the GrabFood internal operations teams

Requirements

• Minimum 1-2 years experience in account management, business development, partnerships or equivalent role (Fresh graduate who has experience with F&B is welcome to apply)
• Passion in F&B industry is a BIG PLUS; from street food to casual café & restaurant to premium food to social sellers
• Fluency in English. Mandarin or multilingual skills
• Experience establishing communication and engagement with prospects, with the ability to provide comprehensive solutions for varying customer needs
• Analyse complex data sets to obtain applicable insights and grow accounts
• Demonstrated across partners
• Have a competitive edge and excel in a team environment