Special Project Engagement Manager
Gojek (Jakarta, Jakarta, Indonesia)
DKI Jakarta,
Indonesia
Gojek is Southeast Asia’s leading on-demand platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more. Gojek is founded on the principle of leveraging technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market.
The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching its app in January 2015 in Indonesia. Since then, Gojek has grown to become the leading on-demand platform in Indonesia, with additional operations in Vietnam and Singapore. The Gojek platform now comprises over 2.5 million driver partners across the region. Gojek is part of the GoTo Group, the largest digital ecosystem in Indonesia, consisting of Gojek, Tokopedia and GoTo Financial.
Gojek is dedicated to solving the daily challenges faced by consumers, while improving the quality of life for millions of people across Southeast Asia, especially those in the informal sector and micro, small and medium enterprises (MSMEs).
The Gojek application is available for download via iOS and Android.
About this position
The primary responsibility of the Special Project Engagement Manager is to manage stakeholders (internal and external), oversee SOP implementation, and ensure the project is executed in a timely manner.
Responsibilities
• Stakeholder engagement
• Managing communications with stakeholders
• Ensures SOP implementation for stakeholders including reward and sanctions
• Review project timeliness and process
• Ensuring project target is achieved
• Implementation of QA & QC assessment
• Gathering effective feedback on the projects
Requirements
• A minimum of 5 years work experience in Operations or Sales, 8 years in total work experience
• Strong problem solving and analytical skills
• Have solid experience in cross functional project,
• Great communication skills both in English and in Bahasa Indonesia, networking
• Strong business acumen
• Have proven experience in complex projects and delivering results
• Fast learner, can work in an ambiguous setting