Lead Product Manager - Digital Signature

Gojek (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Gojek is Southeast Asia’s leading on-demand platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more. Gojek is founded on the principle of leveraging technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market. The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching its app in January 2015 in Indonesia. Since then, Gojek has grown to become the leading on-demand platform in Indonesia, with additional operations in Vietnam and Singapore. The Gojek platform now comprises over 2.5 million driver partners across the region. Gojek is part of the GoTo Group, the largest digital ecosystem in Indonesia, consisting of Gojek, Tokopedia and GoTo Financial. Gojek is dedicated to solving the daily challenges faced by consumers, while improving the quality of life for millions of people across Southeast Asia, especially those in the informal sector and micro, small and medium enterprises (MSMEs). The Gojek application is available for download via iOS and Android.

About this position

As our Product Manager, you'll get to help solve consumer problems, define product roadmaps, craft product vision, and build products to scale to help grow the Digital Signature product line (under the new Digital Identity business line) of Goto Financial.

Responsibilities

• Product Ownership - you will take full ownership of new Digital Signature product portfolio, conceptualizing, planning, building and managing end-user experiences related to the product
• Customer-Centric - be the voice of the user and advocate for customer-first products while moving the needle on high-impact problem spaces
• Data-Driven Approach - drive product decisions using data analytics, A/B testing, and user insights to achieve measurable outcomes
• Strategic Roadmaps - define clear, well-scoped product requirements based on user pain points / needs understanding and insights from data backed by strong intuition
• Market Intelligence - stay at the forefront of industry trends, competitor analysis, and regulatory changes through data-driven research
• Cross-functional collaboration - work in tandem with engineering, design, and marketing teams to ensure data-backed product launches, while also defining & track success metrics of the product

Requirements

• A Bachelor / Master’s or an equivalent degree, preferably Engineering/Computer Science
• At least 6 years of experience as a Product Manager or product centric roles, ideally in a B2B product line with a large-scale product
• Being data driven - being able to work creatively with data teams to do the necessary analysis or build dashboards to support the product initiatives. Ability to query using SQL is a plus
• Strong communication skills & stakeholder management - able to communicate clearly with different teams, including but not limited to Software Engineers, Business, Data, Legal & Compliance
• Customer obsession and UX skills - you can empathize with the users and apply mature design thinking skills to build simple, intuitive, effective user journeys and interfaces
• You can excel and adapt in a constantly changing and rapidly growing workplace - high attention to details would be very important to succeed
• Prior experience in B2B products, Fintech, Digital Identity/ Risk/ KYC domains will be a plus