Fleet Operations Lead

Gojek (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Gojek is Southeast Asia’s leading on-demand platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more. Gojek is founded on the principle of leveraging technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market. The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching its app in January 2015 in Indonesia. Since then, Gojek has grown to become the leading on-demand platform in Indonesia, with additional operations in Vietnam and Singapore. The Gojek platform now comprises over 2.5 million driver partners across the region. Gojek is part of the GoTo Group, the largest digital ecosystem in Indonesia, consisting of Gojek, Tokopedia and GoTo Financial. Gojek is dedicated to solving the daily challenges faced by consumers, while improving the quality of life for millions of people across Southeast Asia, especially those in the informal sector and micro, small and medium enterprises (MSMEs). The Gojek application is available for download via iOS and Android.

About this position

We are looking for a dynamic and driven Fleet Operations Lead to join our team. The ideal candidate will excel in operations and relationship management, which will both be critical as they design and build systems to manage major fleets across multiple cities in Indonesia.

Responsibilities

• Strategic Development: Craft and implement comprehensive partnership strategies that align with our business objectives, focusing on key growth areas within the car rental market
• Prospecting and Outreach: Identify and engage potential partners to explore collaboration opportunities
• Negotiation and Contract Management: Lead negotiations to establish partnership agreements, ensuring favorable terms while fostering a strong partner network
• Operational Process enhancement: Develop operational procedures related to both external parties and in-house operations to continually improve business performance
• Collaboration: Work closely with internal team teams like Procurement, Finance, and Marketing to develop joint strategies that leverage partner strengths

Requirements

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred
• At least 6 years of proven experience in operations, partnership management, and business development, preferably in the car rental and ownership program industries
• Strong operational and relationship-building skills
• Excellent communication and presentation abilities in the internationally exposed organization
• Analytical mindset with a focus on results
• Ability to work independently and as part of a team
• Solid track record of stakeholder management