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Financial System Support Manager

Gojek (Jakarta, Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
Gojek is Southeast Asia’s leading on-demand platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food delivery, logistics and more. Gojek is founded on the principle of leveraging technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market. The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching its app in January 2015 in Indonesia. Since then, Gojek has grown to become the leading on-demand platform in Indonesia, with additional operations in Vietnam and Singapore. The Gojek platform now comprises over 2.5 million driver partners across the region. Gojek is part of the GoTo Group, the largest digital ecosystem in Indonesia, consisting of Gojek, Tokopedia and GoTo Financial. Gojek is dedicated to solving the daily challenges faced by consumers, while improving the quality of life for millions of people across Southeast Asia, especially those in the informal sector and micro, small and medium enterprises (MSMEs). The Gojek application is available for download via iOS and Android.

About this position

As part of the FIS team, you’ll support and assist the CFO Office team in doing their day-to-day activities and generating accurate and timely financial reports for the company. You’ll also deliver high-performing technical solutions, especially in Financial Systems.

Responsibilities

• Handle day-to-day inquiries, which include (but are not limited to): questions, incidents (bugs), and change requests (mini-projects)
• Act as an internal consultant, which includes (but is not limited to): rolling out Financial systems to new/additional entities; handling internal projects, starting from conducting requirement gathering, designing solutions and blueprints, configuring Financial systems, conducting UAT, delivering training, and handling cutovers
• Collaborate with internal (other teams within GoTo) and external (vendors, product principals, etc.) stakeholders to resolve issues

Requirements

• At least 6 years of relevant experience working with the SAP FICO module
• Strong understanding of procurement to pay, order to cash, and record to report business processes
• Good communication and language skills in Bahasa and English (written and spoken)
• Confident and comfortable facing, influencing, and getting buy-in from counterparts, end-users, and other stakeholders in day-to-day activities
• Having experience with the SAP MM module and legacy system interface would be an advantage
• A willingness to learn and work on new things (yes, we are a dynamic team)
• A willingness to stand by in urgent or critical situations (sometimes, things come unexpectedly, so we’re always prepared!)
• Prior exposure working in a top-tier consulting firm is a plus