Financial System Support Manager
About this position
Responsibilities
• Handle day-to-day inquiries, which include (but are not limited to): questions, incidents (bugs), and change requests (mini-projects)
• Act as an internal consultant, which includes (but is not limited to): rolling out Financial systems to new/additional entities; handling internal projects, starting from conducting requirement gathering, designing solutions and blueprints, configuring Financial systems, conducting UAT, delivering training, and handling cutovers
• Collaborate with internal (other teams within GoTo) and external (vendors, product principals, etc.) stakeholders to resolve issues
Requirements
• At least 6 years of relevant experience working with the SAP FICO module
• Strong understanding of procurement to pay, order to cash, and record to report business processes
• Good communication and language skills in Bahasa and English (written and spoken)
• Confident and comfortable facing, influencing, and getting buy-in from counterparts, end-users, and other stakeholders in day-to-day activities
• Having experience with the SAP MM module and legacy system interface would be an advantage
• A willingness to learn and work on new things (yes, we are a dynamic team)
• A willingness to stand by in urgent or critical situations (sometimes, things come unexpectedly, so we’re always prepared!)
• Prior exposure working in a top-tier consulting firm is a plus