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About this position

The Senior Associate - Operations (Export) is responsible for managing export and import shipments, ensuring client needs are met, and preparing necessary documentation and reports.

Responsibilities

• Execute client contact and align customer needs and services provided.
• Efficient and smooth handling of Export and Import shipments.
• Preparation of HBL, HAWB, MAWB, manifest, pickup cartage, billing, input cost, track & trace events, and pre-alert to overseas stations.
• Issue Profit share invoices to origin and destination offices and record daily work in log tables.
• Prepare summary and assessment reports related to daily operations.
• Other duties / projects as assigned by immediate superior.

Requirements

• Bachelor’s degree or equivalent work experience required.
• Experiences 2-5 years in export / import with a freight forwarding company.
• Good English language skills.
• Good command in MS-office (Excel, Word, and Outlook).
• Able to multi-task with positive attitude and enthusiastic personality.
• Able to work under pressure and flexible hours.
• Be able to work in shifts.
• Detailed and careful with paperwork.
• Result oriented and able to meet deadlines.
• An experience in a multinational company would be an advantage.
• Experience in Cargo Wise would be advantage.

Benefits