Collection Officer

G4S Security Services (Thailand) Co., Ltd.

G4S Security Services (Thailand) Co., Ltd. (Bangkok)

344, 1 Soi Rama IX 17, Bang Kapi, Huai Khwang, Bangkok

10310, Huai Khwang

Bangkok, Thailand

G4S / Allied Universal is the world's leading global, integrated security company specializing in the delivery of security and related services to customers across six continents, with 750,000 full and part-time employees. G4S in Thailand offers a complete range of services to provided total security solutions designed to meet customer need. In Thailand, we operate in 6 key sectors: Security Services, Electronic Security and Safety Systems, Facility Services Solution, Aviation Support Services, Central Monitoring and Response Services. G4S is an equal opportunity employer and encourages anyone who is interested in this position to apply.

About this position

The Collection Officer is responsible for managing customer debts, ensuring compliance with company policies, and maintaining effective communication with customers and relevant agencies.

Responsibilities

• Contact customers via phone and email to inform them of rent.
• Contact and coordinate with relevant agencies to resolve issues.
• Track down overdue customer debts.
• Prepare documents for bills and checks, as well as documents and information requested by customers.
• Manage and confirm customer funds.
• Send a request letter according to company policy.
• Reconcile bank deposits and checks to prepare accounts receivable reduction documents for the accounts receivable department.
• Reduce outstanding debts and bad debts according to company policies.
• Teamwork to help follow up on assigned tasks.
• Prepare accounts receivable report and explain the reasons.
• Prepare an income estimation report.
• Comply with data security policies and business security policies.
• Ensure that all information security procedures are in place.
• Follow G4S company's safety golden rule - consider your own and others' safety.
• Comply with G4S safety policies, operating procedures, safety practices, and operating manuals.
• Responsible for attending safety training in accordance with all requirements.
• Wear appropriate personal protective equipment.
• Immediately report safety issues, hazards, and incidents to the supervisor.
• Participate in accident investigation, safety risk assessment, and investigation as needed.
• Recognizing and valuing relevant activities and participation to achieve the following goals:
• G4S company, operating procedures and manuals.
• As an employee of G4S company, everyone has their own safety responsibilities.

Requirements

• Good communication, negotiation, and interpersonal skills.
• Love service.
• Honest work.
• Self motivation, able to identify problems and provide solutions that meet customer needs and team collaboration.
• Good Thai and English speaking and writing skills.
• Bachelor's degree in finance, administration, accounting, or other related fields.
• At least 1 year of work experience, responsible for accounts receivable management.
• Good negotiation skills for accounts receivable.
• Have the knowledge and ability to analyze the status of accounts receivable.
• Have knowledge and ability to use computer programs and accounting software.