Collection Officer
About this position
Responsibilities
• Contact customers via phone and email to inform them of rent.
• Contact and coordinate with relevant agencies to resolve issues.
• Track down overdue customer debts.
• Prepare documents for bills and checks, as well as documents and information requested by customers.
• Manage and confirm customer funds.
• Send a request letter according to company policy.
• Reconcile bank deposits and checks to prepare accounts receivable reduction documents for the accounts receivable department.
• Reduce outstanding debts and bad debts according to company policies.
• Teamwork to help follow up on assigned tasks.
• Prepare accounts receivable report and explain the reasons.
• Prepare an income estimation report.
• Comply with data security policies and business security policies.
• Ensure that all information security procedures are in place.
• Follow G4s company's safety golden rule - consider your own and others' safety.
• Comply with G4S safety policies, operating procedures, safety practices, and operating manuals.
• Responsible for attending safety training in accordance with all requirements.
• Wear appropriate personal protective equipment.
• Immediately report safety issues, hazards, and incidents to the supervisor.
• Participate in accident investigation, safety risk assessment, and investigation as needed.
• Recognizing and valuing relevant activities and participation to achieve the following goals:
• G4S company, operating procedures and manuals.
• As an employee of G4S company, everyone has their own safety responsibilities.
Requirements
• Good communication, negotiation, and interpersonal skills.
• Love service.
• Honest work.
• Self motivation, able to identify problems and provide solutions that meet customer needs and team collaboration.
• Good Thai and English speaking and writing skills.
• Bachelor's degree in finance, administration, accounting, or other related fields.
• At least 1 year of work experience, responsible for accounts receivable management.
• Good negotiation skills for accounts receivable.
• Have the knowledge and ability to analyze the status of accounts receivable.
• Have knowledge and ability to use computer programs and accounting software.