Security Operation Center (SoC) - BOT

G-Able Company Limited (Phra Nakhon, Bangkok)

Bangkok, Thailand

G-Able Group is a leading IT and Digital solutions provider in Thailand. We have wide range solutions partnering with world-class companies from modern digital solutions, enterprise business solutions, through IT infrastructure solutions.

About this position

The Security Operation Center (SoC) - BOT position involves performing routine operations, monitoring system performance, and providing technical support to customers.

Responsibilities

• Perform routine operation to customer
• L1 basic troubleshooting and escalate incident to L2
• Monitor performance and ensure system availability and reliability.
• Monitor cyber threat surveillance (SOC) in vulnerability assessments and pentest.
• Install and setup security agent on client’s devices.
• Provide technical phone support to customers.
• Provide daily and monthly service report to customer

Requirements

• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields
• At least 1-3 years experience in NOC/SOC or related fields
• Passion for Cyber Security and learning
• Well developed logical thinking capabilities, in order to be able to investigate cases.
• Knowledge of TCP/IP (ex. WLAN, Switch, Router), Operation System
• Basic knowledge and/or experience with common security tools such as anti-virus, SIEM, Tenable intrusion detection and firewalls are required