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About this position

As a Network / Service Engineer, you will be responsible for maintaining the customer’s network to ensure continuous day-to-day operation, including the backup system, which is crucial.

Responsibilities

• As a Network /  Service Engineer, you will be responsible for maintaining the customer’s network to ensure continuous day-to-day operation, including the backup system, which is crucial. 
• Your primary duties will involve managing the IP Phone system, switches, WIFI, conducting wireless site surveys, and overseeing the backup system. 
• Your role will encompass handling support requests, incidents, and changes to guarantee the reliability and efficiency of our customer's infrastructure. 
• You will play a key role in networking, starting from monitoring, solving service requests, managing incidents, and implementing changes include backup system and make then delivery OPM documentation. 

Requirements

• Bachelor’s degree in computer engineering, Science, or Computer Science, IT
• At least minimum of 0-1 years of experience in the field of Network and backup system
• Knowledge about Avamar backup, Networker backup
• Knowledge about OSI model
• Knowledge about Cisco configuration
• Knowledge about IP PHONE
• We welcome new graduates who love challenges, work well in teams, are resourceful in problem-solving, and maintain a positive work attitude. The company will also arrange relevant certification exams to further enhance your capabilities for future growth.

Benefits