Regional Training Developer

Ford Motor Company (Bangkok City, Thailand)

Bangkok, Thailand

Ford Motor Company is an American multinational automobile manufacturer headquartered in Dearborn, Michigan, United States. It was founded by Henry Ford and incorporated on June 16, 1903. The company sells automobiles and commercial vehicles under the Ford brand, and luxury cars under its Lincoln brand.

About this position

The Regional Training Developer will be responsible for coordinating and developing training programs across various international markets, focusing on technical training and competence improvement.

Responsibilities

• Coordinate with the Global Technical Assistance Center (GTAC) team to understand tough-to-diagnose issues or high-volume TSRs across IMG markets.
• Identify potential topics for short classroom or video training modules.
• Propose development topics and delivery methods (short training module or short video) to the supervisor/manager.
• Develop short training modules (classroom, activities, or short videos) for Fix It Right First Time (FIRFT) improvement and VOR reduction across all IMG markets.
• Collaborate on the implementation of the short training module or video in the IMG market.
• Deliver competence improvement through suitable and strategic technical training materials across IMG.
• Deliver a complete service training strategy across IMG, including training development.
• Deliver robust problem-solving within the allocated functional area.
• Implement a centralized regional training development and delivery strategy.
• Coordinate supplier training development to support FIRFT and VOR reduction across IMG markets.
• Participate in technical training development discussions.

Requirements

• Bachelor’s degree preferred and associate degree in a technical field or comparable work experience.
• 3-5 years of automotive or related experience with technical training experience preferred.
• Experience / knowledge of training plans, training development practices, and delivery techniques.
• Strong verbal and written communication skills.
• Ability to manage critical timing and conflicting demands.
• Proficiency in or knowledge of IMG markets will be valuable.
• Management skills to include strategic plan development, decision-making abilities, program implementation, and coaching.