Careers & Jobs at Fischer-Tech (Thailand)

Customer Support Representative

Fischer-Tech (Thailand)

Fischer-Tech (Thailand) (Khlong Luang, Pathum Thani)

Pathumthani, Thailand

Established since 1994, Fischer Tech is a specialist manufacturer of high volume precision engineering plastic components for the automotive industry and is also constantly exploring new technologies to meet new sophisticated product challenges.

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Job function: Customer Service

Industries: Manufacturing and Production

About this position

The Customer Support Representative is responsible for meeting company revenue targets, managing customer demand, and ensuring effective communication and reporting within the organization.

Responsibilities

• Meet company Revenue AOP target.
• Plan on Customer Demand Loading & liaise with scheduler to meet the Internal Loading plan and Customer Shipment plan.
• Able to work effectively cross functionally, both internally and externally.
• Professional interpersonal verbal and written communication skills with internal customers and customers by providing timely and accurate information.
• High level of analytical ability especially on demand waterfall based on customer demand trend.
• Continual development of organizational skills including the ability to prioritize, handle multiple projects simultaneously and meet deadlines.
• Support factory to review materials and capacity constraints.
• Generate regular Reports as specified to Department Manager on Material Status, Inventory Level, Quality and Delivery Status, Safety Related Issues, Saving Derived and etc.
• Ensure OTD & customer satisfaction and achieve and Personal and Departmental Goals.
• Reduce factory excess and aging inventory.
• Assist finance on-time payment from customers.
• Any other ad-hoc task which require time to time.

Requirements

• Knowledge of Materials Management
• Ability to work independently and self-directed
• Able to read and write English/Malay and Chinese

Fischer-Tech (Thailand)

2 jobs

List of jobs found:

Customer Support Representative

Project Engineer

Customer Support Representative

About this position

Responsibilities

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About Fischer-Tech (Thailand)