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Agent - Distribution Services

Expeditors (Thailand)
Expeditors (Thailand) (Yan na wa, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Expeditors (Thailand)
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.

About this position

Expeditors is a global supply chain management company that values professionalism, leadership, and customer service. They are looking for an Agent - Distribution Services to handle customer orders, prepare paperwork, coordinate shipping requests, and maintain accurate records.

Responsibilities

• To handle daily process and input of all customer orders and distribution accounts.
• Provide daily operational reports in a timely manner.
• To run stock reports to check for product availability.
• To prepare all related paperwork and necessary information such as delivery order, invoice, packing list, airway bills required for customer work orders, check all orders for special requests and post inventory records.
• To perform related ETMS functions such as entry for receiving, order allocation, shipping and inventory management.
• To coordinate shipping requests and contact trucking services, expediting any order as necessary.
• To contact shipping vendors and customers for cargo clearance in a timely manner.
• To contact with the warehouse office for cargo handling, cargo storage, cargo retrieval and keep updated on cargo movement schedule and ensure that the daily transactions done and completed in a timely manner.
• To perform invoicing and conduct billings, including associated back-up and documentation and ensure proper invoicing of accounts by verifying computer-generated invoices.
• To trace orders as required and notify customers of any activity concerning their order and update customers on the actual picking quantity.
• To keep updated all concerned parties regarding cargo movement, damage records, returned merchandise and handle them in an efficient manner.
• To perform all paperwork associated with orders and maintain the corresponding files.
• To maintain a current and accurate procedures manual that details the processing requirements for each account.
• To answer phone calls to handle relevant requests and complaints.
• To take up additional assignments as required to meet with the Company needs.

Requirements

• Diploma or higher, at least 1 year experience in administrative work. Preferably base knowledge in inventory control or distribution operations.
• Good coordination skills and service mind.
• Good command of English.
• Computer literacy and very proficient in MS Excel and typing.
• Well-organized, accurate and result-oriented.
• Display ability to work independently with minimal supervision.