Sales & Relationship (CRM) Staff

Euromedica Group

Euromedica Group (South Jakarta, Jakarta)

DKI Jakarta, Indonesia

EUROMEDICA Group is known as the advanced aesthetic group in Indonesia with a successful track record by implementing the latest technologies and delivering VVIP service towards our customers. Our mission is to keep expanding and rise above to become the best choice for all-in-one beauty solution in the market.

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Job function: Sales & Business Development

Industries: Healthcare and Medical Information Technology

About this position

The Sales & Relationship (CRM) Staff is responsible for maintaining customer relationships, managing client accounts, and ensuring customer satisfaction through effective communication and service.

Responsibilities

• Maintain Customer record account information
• Make product recommendations or service to customer based on their needs and preferences
• Responsibility in maintaining existing client and identify new client
• Call back failed leads & handle telephone
• Coordinate with internal team sales regarding to process purchase order and payment
• Build new relationship with potential customer which lead to customer satisfaction and generate orders and sales
• Contact sleeping clients to find problems and solve them
• Offer Slimming and Skin Solution programs for potential Customers and Sleeping Customers
• Resolving customer complaints quickly and effectively with product offerings
• Forward sales and cross-selling opportunities to the sales team
• Promote high quality sales process, supply and customer service

Requirements

• S1 any Major
• Minimum 3 years experience as Relationship Officer or 2 year as CRM
• Proven handling premium Client
• Computer skills Microsoft Office
• Exellent communication dan service skill
• Well grooming is a must
• Understand customer needs and develop plans to address them

Benefits

Huneety A.I Salary Estimate

3,000,000 - 7,000,000 IDR per month