---

About this position

The Digital Product Manager will be responsible for developing and implementing digital product strategies, analyzing customer needs, and managing the entire product lifecycle. They will work closely with cross-functional teams to ensure revenue and customer satisfaction goals are met.

Responsibilities

• Develop and implement digital product strategies aligned with company goals
• Collaborate with cross-functional teams to design, build, and roll-out products that deliver the company's vision and strategy
• Analyze customer needs and market trends to identify and monetize new products/features opportunities
• Manage the entire product lifecycle from planning to tactical activities
• Prioritize product features and tasks, considering budget and resource limitations
• Define product success metrics and analyze product performance (NPS, SUS, CSAT, or others)
• Work closely with digital marketing, sales, and support to ensure revenue and customer satisfaction goals are met
• Familiar with data and able to crunch it into practical insights as to how we optimize digital product and channel performance

Requirements

• Minimum of 3 years in a digital product management role, with a portfolio demonstrating successful management of digital products from concept to launch
• Strong understanding of the latest digital technologies and trends. Ability to work closely with IT and development team to oversee the technical aspects of product development
• Proficient in data analysis tools and methodologies. Capable of interpreting complex data to make informed product decisions
• Knowledge of UI/UX principles. Experience in creating user-centric digital products that enhance customer satisfaction
• Proven track record in agile project management. Ability to manage multiple projects simultaneously and meet tight deadlines
• Experience in managing budgets and resources effectively. Skilled in optimizing product features within financial constraints
• Excellent written and verbal communication skills. Ability to translate technical details into clear, user-friendly language for cross-functional teams
• Strong leadership skills with experience in guiding and motivating a team towards achieving product goals
• A creative thinker with a vision for the future of digital products in the beauty industry. Willingness to experiment and take calculated risks
• Hands-on experience with digital analytics platforms, such as Google Analytics 4 (GA4), Firebase, Optimizely, and related to track product performance and user engagement.

Benefits