Retail Technical Analyst ( Retail application support)

ETA (Thailand) Co., Ltd. Bangsaotong (Pathum Wan)

Bangkok, Thailand

ETA Thailand, we are a leading manufacturer in the electronic and micro-mechanical components industry, established in Thailand since 1985. Our various operations are located in the Industrial Estate of Bangplee, Samutprakarn on two sites and is part of a large conglomerate of companies with its headquarters in Switzerland.

About this position

Retail IT technical analyst will integrate our Retail IT department, situated in a multicultural, international environment, at the crossroads between our numerous brands, our affiliates around the planet as well as our colleagues from IT Infrastructure, Network and Security and Corporate Services in Switzerland. Retail IT technical analyst will need to develop and support our Cegid Y2 systems, integrate new technologies related to Retail, liaising with all strategic layers of the company and various profiles - technical or business, in more than 400 stores and 30 subsidiaries.

Responsibilities

• Provide support for all in-house applications to business users.
• Ensure all data are valuable for management making decision from system.
• Develop business operation performance dashboard.
• Provide IT technical solution/support to the business to ensure a smooth operation.
• Create and maintain software and user training documentations.
• Conduct user training on MS Office, SQL queries, and other IT related topics.

Requirements

• Experience in Retail Application management & Support and Systems integration Interact with SAP SD/MM, FI/CO, and BI support.
• Experience with Microsoft office suite & Microsoft operating systems.
• Ability to understand retails business processes and requirements.
• To be very curious, hungry for learning, and able to translate business demands into technical horizons/ perspectives/ views.
• An eagle eye focused on details.
• Knowledge in Azure devops is a plus.
• Bachelor or Master Degree of Computer Science, Information Technology, or similar qualification and/or relevant experience.
• Experience in Retail Application management & Support is preferred (Cegid Y2 is an advantage).
• Good in oral/written English language is a must.
• Last and definitely not least, an open mind, a solid sense of humor and the will to be a good team player.
• Able to Travel.