Core Network Engineer

Ericsson (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Creating game-changing technologies and services that shape our future - that's what we do. By combining creativity, expertise and technology, we open new possibilities in communication for you. And together, we support in resolving global challenges. For example by mitigating climate change and connecting every school in the world.

About this position

Join our team as a Core Network Engineer, where you will be responsible for ensuring the smooth operation of international roaming services in a mobile network environment.

Responsibilities

• Responsible for 2nd level International Roaming of customer mobile network.
• Meeting or exceeding the network availability targets & responsibilities.
• To ensure RCA for any fault within International Roaming Criteria.
• To work within well-defined system support guidelines.
• To prioritize faults to meet SLA/WLA.
• To do end to end investigation of faults/cause related to International Roaming problems.
• To ensure accurate working methodology.
• To coordinate with all technical teams to handle emergencies and if required coordinate with stakeholders and Tier2 support/3PP vendors.
• Clearing of assigned Trouble Tickets post troubleshooting.
• To participate in internal/external technical discussions in view to improve overall network performance and make recommendations wherever possible.

Requirements

• Bachelor’s degree or above in Electronic, Computer or Telecom Engineering.
• Min 3-5 years or above related working experience in International Roaming implementation and rollout, preferably in a multinational environment.
• Basic IT knowledge in computer network, telco network security, MS Office, and network access.
• Experience with International Roaming in the network.
• Must be willing to work on-site.
• Good communication in English.
• Excellence coordination skills.
• Quick learner.
• Ability to work under pressure.
• Strong analytical skill and problem-solving ability.
• Working knowledge of below mentioned Competence area and vendors – Huawei CS/PS nodes, Ericsson CS/PS nodes, Mobile Network Roaming knowledge.