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About this position

If you are software engineer, Emerson has an exciting role for you! We are looking for a senior service engineer. This role will work independently and as a part of a team to develop and implement manual and automated control system also responsible for providing support and service to our customers. You will participate in project-wide reviews of requirements, system architecture, and detailed design documents. You will also be responsible for working with global support team.

Responsibilities

In this Role, Your Responsibilities Will Be:
• Provide technical solution to Control System’s performance to meet customers’ specific application.
• Control System troubleshooting and Modification at customers’ site.
• Train customers, provide technical instruction and assistance to customer regarding the installation, commissioning, operation, repair and maintenance of Control System.
• Provide feedback to divisions on customers’ experience, division products quality issue and any improvement suggestion.
• Timely submission of service report and solutions provided to the customers.
• Assignment product special list with Process Level for support System & Software solution Thailand and agree with service or special list of AP.
• Interacting heavily with the proposals, engineering and sales team, Work sites include petrochemical plants, refineries, etc.

Requirements

For This Role, You Will Need:
• Fresh graduate are welcome in the process control industry.
• Relevant experience in the Oil & Gas Industry and petrochemical plants.
• Strong grasp of Control systems and an awareness of local industry trends and competitors.
• Able to articulate the system technical/application offerings and its differentiation.
• Effective work execution.
• Initiative to proactively resolve issues and formulate alternative course of actions. Ability to create opportunities and not limited by constraints.
• For effective external and internal communications.
• Ability to identify new business opportunities.

Preferred Qualifications that Set You Apart:
• Degree in Instrument, Automation, Control system.
• good at presentation and negotiation skills.
• Able to work well under pressure.
• Good organization and planning skills.
• Basic understanding of networking protocols and concepts.
• Capable of describing and documenting overall test strategy.
• Excellent written, verbal communication and strong interpersonal skills.
• Application of products - DeltaV, DeltaV SIS, AMS DM, AMS MHM, etc.

Benefits