Master Trainer – Product APAC & MEA
About this position
Responsibilities
• Develop and maintain comprehensive product learning programs, including content creation, instructional materials, and practical learning experiences.
• Conduct engaging training sessions, workshops, and hands-on activities focused on product knowledge and skills development.
• Establish and execute 'Train the Trainer' initiatives to empower internal instructors in delivering effective product training consistently.
• Collaborate with stakeholders to identify product knowledge gaps and conduct needs assessments. Develop strategies to address identified skill deficiencies.
• Implement evaluation mechanisms to assess the effectiveness of product training programs. Gather feedback and continuously refine content and delivery methods for optimal impact.
• Explore and incorporate innovative learning technologies to enhance the delivery of product training, ensuring a modern and effective learning experience.
• Work closely with Product Managers, Sales, and other relevant stakeholders to align product training with organizational goals and strategies.
• Collaborate with regional teams to customize product training based on regional nuances and requirements.
• Work with external vendors to create content and bring in external expertise to enrich product training programs.
Requirements
• Bachelor's degree in a relevant field.
• Proven experience in designing and delivering product-focused training programs.
• Understanding of adult learning principles and instructional design methodologies.
• Strong presentation and facilitation skills.
• Excellent interpersonal skills and the ability to collaborate effectively with diverse teams.
• Familiarity with learning technologies and tools.
• Experience in implementing digital learning solutions.
• Certification in relevant