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Ecommerce Business Intelligence Manager - Emerging Markets

Electrolux (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations.

About this position

We are looking for an Ecommerce Business Intelligence Manager for Emerging Markets who is passionate about delivering data and business insights, with strong collaboration and leadership skills to support the organization in reaching business targets.

Responsibilities

• Data procurement and management. Expert in securing quality, consistent data and audits. An expert in integrating and managing the Ecommerce master data from across functions, internal and external. Expands data for building richer insights.
• Analytics and Insights Generation. Expert at using data to measure and analyze business performance. Insights mining for growth. Build up analytical framework for campaigns analysis. Analyses the full commercial and operational aspects of the Ecommerce shopper journey from Awareness, Consideration, Traffic Generation to Conversion and Loyalty.
• Data Visualization with Power BI (or similar visualization tools). Interactive, immersive dashboard and reports that provide actionable insights for faster and better decision making at governance meetings.
• Analytics automation/ machine learning techniques. Automation of performance analysis where possible.
• Comfortable with ERP systems. Ability to use internal ERP systems for data consolidation.
• Capability building. Sets the Ecommerce analytics standards and trains the market and multi-functions to secure quality data with automation of performance analytics.
• Business and competitive Intelligence. Resourceful and works with market research agencies to bring outside in knowledge and competitive intel identifying business opportunities, risks and makes targeted recommendation for business growth.
• Ecommerce business model knowledge. Knowledge of Direct-to-consumer model, Marketplaces (Amazon, Lazada)

Requirements

• Strong commercial acumen.
• Mature collaboration and leadership skills.
• Ability to build and maintain relationships with internal and external teams across markets.
• Data and insights driven with a growth and optimization mindset.
• Experience in data procurement, management, and analytics.
• Proficiency in data visualization tools like Power BI.
• Familiarity with ERP systems.
• Experience in capability building and training.
• Knowledge of Ecommerce business models.