Technical Services Specialist - Poultry Vaccine

Elanco (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives.

About this position

This position is accountable for deliver accomplishment of Technical Service Function’s goal with alignment to Elanco Sales, Marketing and other functions together working closely with Regional and Global Elanco technical teams. To support poultry vaccine business as EKS and product study.

Responsibilities

• Provide Elanco poultry vaccine portfolio, Elanco technical tools and EKS to distributor & their customer
• Alignment with Elanco Sales, Marketing and other functions to meet company’s goal.
• Provide technical training/seminar and updates to Elanco employees and customers.
• Conduct marketing study and support product experience trials.
• Handle Adverse Event as assigned.
• Mapping thought leaders at universities, government, research institutes, pharmaceutical and livestock industry associations.
• Upload and reviewer/ approver for Promotional/Educational materials management process
• Defending the product from competitor and customer complain
• Support new product development and product launches
• Provide all necessary relevant reports and support activities of sales & marketing
• Prepare technical information and documents for in-house seminars and external training
• Take care and solve the problem about product using in key account
• Enhance distributor’s sales team to increase the basic technical skill
• Develop the basic solution or field trial to prove the efficiency of vaccine product
• Compliance with company rules and regulations including Ethics & Compliance and external laws and regulations

Requirements

• Bachelor’s Degree in Veterinary Medicine.
• Minimum 5 years of poultry technical/sales experience within Pharmaceutical/Agro-industry, with Poultry Vaccines technical experience.
• Experience to gain clinical trial management.
• Good understanding of local dynamics, including regulatory and market environments.
• Understanding of product launch and product commercialization processes.
• Good communication skills in English (both written and spoken), able to communicate clearly and succinctly to all levels within the organization; able to establish and maintain credibility within Elanco.