IT Security Engineer Group Leader
Responsibilities
โ Work closely with Group Management (Chief Technology Officer, Director and IT Manager)
โ Check daily status for cases staff are handling.
โ Manage 15 staff who support our security operation service.
โ Ensure all cases are handled within SLA and good service quality.
โ Communicate with customers and clarify issues in customers' environment.
โ Communicate with security product vendors and find the solutions for customers' issues.
โ Understand customers' system and network equipment to provide suitable solutions
โ Summarize vulnerabilities and solutions in report, and explain to customers
โ Work closely with customers, and follow up their actions to remediate vulnerabilities for their servers/network equipment/clients
Requirements
Experiences:
โ At least 6-10 years of experience in the IT industry.
โ More than 5 years experience in security operation and/or IT operation.
โ More than 3 years experience for information security.
โ Experience on EPP such as Trend Micro Apex One and Deep Security.
โ Experience on EDR such as Tanium, CrowdStrike, etc.
โ Experience on VA (Qualys, Tenable) and CSPM, vulnerability scanning, patch management, and compliance management tools.
Qualifications:
โ Bachelor's or Master's degree in Computer Engineering, Computer Science, Information Technology, or related fields.
โ Thai native speaker with Good command in English
โ Being able to communicate in Japanese or Chinese would be great.
โ Good management skill, presentation skill.
โ Good communication and negotiation skill.
โ Service mind and team players.
โ Good problem solving, logical thinking, and Initiative.
โ Work under pressure.
โ Certificates about Comptia Security+ CCISP, CCSP would be great.