Sales Manager - (Dusit Estate)

Dusit International (Bangkok)

Bangkok, Thailand

“Delivering Thai-inspired, gracious hospitality across five expanding lines of business.” Our company is a leader in hotel management and franchising with a distinctive portfolio of hotels, resorts and luxury villas operating in key locations worldwide. Our core business is further enhanced by four additional lines of business designed to synergise with our hotel operations for maximum value creation. This includes Dusit Foods, Dusit Hospitality Education, Property Development, and hospitality-related services.

About this position

We are seeking a highly motivated and results-driven Sales Manager to join our dynamic team. The Sales Manager will play a crucial role in driving sales for our exclusive properties, building strong client relationships, and achieving sales targets.

Responsibilities

Key Responsibilities:
• Provide accurate and timely information to clients and related parties through various communication channels.
• Maintain a service-oriented mindset as the primary point of contact for clients.
• Execute onsite and offsite sales processes, including participation in local and overseas exhibitions.
• Achieve individual and team sales targets within designated timeframes.
• Assist in developing and implementing sales strategies to achieve targets.
• Design sales tours and scripts, deliver compelling sales presentations, and coordinate with assigned sales agents.
• Attend to clients' needs and inquiries, offering suitable solutions and personalized recommendations.
• Prepare and review relevant documents before presenting them to clients.
• Manage and resolve client inquiries and issues effectively.
• Collaborate with the Department Head to ensure all matters are addressed and resolved appropriately.
• Maintain accurate and confidential client databases.
• Generate individual reports for analysis and discussion.
• Maintain thorough records of all communications, documents, and correspondence with clients and agents.
• Prepare daily and necessary reports.
• Collaborate with other teams (Accounting, Project, Procurement, Legal) to ensure accuracy and efficiency in routine and assigned tasks.
• Continuously seek to improve procedures to enhance client service and communication.
• Monitor the market and report on the sales performance of competitive projects.
• Ensure the Sales Gallery and office are well-maintained and presentable for client visits.
• Adhere to sales processes, team rules, and company regulations.
• Perform ad hoc projects and duties as assigned by the Department Head.

Requirements

Qualifications and Skills:
• Bachelor's degree or higher in a related field.
• A minimum of 8 years of experience in selling high-end properties.
• Excellent verbal and written communication skills in both Thai and English (Chinese language proficiency is an advantage).
• Self-motivated, flexible, and able to work effectively under pressure.
• Strong ability to meet targets and tight deadlines.
• Excellent planning, communication, and problem-solving skills.
• Adaptable and positive attitude toward people and situations.
• Ability to learn quickly and work effectively in a team environment.
• Strong interpersonal and negotiation skills.