SENIOR MANAGER GSC LOGISTICS OPERATIONS

dsm-firmenich (Indonesia) (Cileungsi, West Java, Indonesia)

West Java, Indonesia

We are dsm-firmenich – innovators in nutrition, health, and beauty. We bring progress to life by combining the essential, the desirable, and the sustainable. From our master perfumers and flavorists to our expert nutritionists and scientists, our trailblazing teams work closely with customers, supporting their ambitions with 150+ years of R&D expertise. With a passionate and talented team of close to 30,000 employees, we are determined to be a force for good. And to work together to positively impact people and planet.

About this position

This role is to design and implement Indonesia logistics strategy that is aligned with APAC Logistics Operations Master Plan that supports business growth of all the Business Units in an increasing competitive and VUCA (volatility, uncertainty, complexity, and ambiguity) environment.

Responsibilities

• Develop a high performing Indonesia logistics organization by creating a psychologically safe environment where personnel can perform to their potential.
• Instil and exhibit DSM-FIRMENICH values in day-to-day operations.
• Instil a continuous process improvement mindset in the Indonesia logistics organization.
• Ensured logistics execution within budget and in a compliant manner (Safety, Quality, and Business Process).
• Design, Develop, and Implement innovative logistics solutions that enable business growth in the respective markets.
• Support and implement Global/Regional initiatives in the region.
• Drive bottoms up continuous process improvement initiatives resulting in a cost effective and cost-efficient logistics operations.
• Effectively manage the performance of service providers (Customs Broker, External Warehouse Service Provider, Warehouse Service Provider, and Transportation Service Provider).
• Establish and drive Monthly Business Review (MBR) and Quarterly Business Review (QBR) with the respective service providers to ensure associated performance indicators per Service Level Agreement are met and drive CAPA in the event of non-conformance.
• Foster win-win collaborative partnership with service providers to ensure a cost effective and efficient, agile, and resilient logistics operations.
• Ensure that the agreed Service Level Agreement with the Business Units are fulfilled.
• Establish a robust, seamless, and flawless logistics execution process to ensure Customer Satisfaction.
• Engage in the S&OP meetings hosted by the different Business Units.

Requirements

• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.
• Dedication to creating better futures for customers, communities, people, and the planet.
• Responsibility and accountability in living company values and driving sustainability.