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Retail Manager/ผู้จัดการช่องทางการขายค้าปลีก (Urgently Required)

Dohome Public Company Limited
Dohome Public Company Limited (Din Daeng)
Bangkok, Thailand 🇹🇭
Dohome Public Company Limited
Dohome is one of the leaders in the wholesale and retail business, providing construction materials and home furnishing. We are focusing on offering a complete range of construction materials and home furnishing, good quality, lower price and comprehensive services. The Company continues to expand its investments to accommodate the increasing demand and the expansion of urban society. We are pushing our brand to be the first place in the mind of the customer in terms of products, prices and sincere services. We are committed to empowering our employees and bring innovation into our organization. Make our organization be a happy workplace and professionally managed company. We will maintain a good relationship with our current and new business partners and maintain a common success together. We will reward and be responsible to the society by participating in activities that are beneficial to society and the environment. We are looking for someone special to be our team to achieve the successes together.

About this position

The Retail Manager is responsible for driving revenue growth, ensuring operational excellence, enhancing customer experience, providing strategic leadership, developing teams, monitoring performance, and ensuring compliance with company standards.

Responsibilities

Responsibilities Sales and Commercial Strategy:
• Develop and implement sales strategies to drive revenue growth and achieve commercial objectives across the district.
• Collaborate with store managers to identify sales opportunities, set targets, and monitor progress.
• Analyze market trends and customer needs to tailor commercial strategies that enhance competitiveness and profitability. Leverage knowledge of the Retail industry to inform product offerings and promotional activities.

Operational Excellence:
• Ensure all stores operate efficiently and effectively, adhering to company standards and policies.
• Promote transparency in all operations, ensuring clear communication and accountability.
• Optimize resources, including inventory management, staffing, and budget control. Ensure effective management of hardware-specific logistics and inventory.

Customer Experience:
• Ensure high standards of customer service and engagement across all store locations in the district.
• Address and resolve customer issues promptly and professionally. 
• Utilize industry knowledge to enhance customer service related to hardware sales.

Strategic Leadership:
• Develop and execute district-wide strategies to drive growth and profitability across all store locations.
• Utilize data-driven insights to inform decision-making and enhance overall store performance. Incorporate furniture industry trends and insights into strategic planning.

Team Development:
• Build, lead, and develop agile and adaptable teams across the district.
• Provide coaching and mentorship to store managers and their teams to enhance skills and career growth.
• Foster a collaborative and high-performance work environment. Train teams on furniture-specific knowledge and customer interaction.

Performance Monitoring:
• Track and analyze performance metrics of each store, identifying areas for improvement.
• Implement action plans to address performance gaps and achieve business targets.

Compliance and Standards:
• Ensure all stores comply with company policies, procedures, and legal requirements.
• Maintain a safe and clean environment in all stores. 

Requirements

Qualifications
• Bachelor’s degree or higher in Business Administration, Retail Management, or a related field.
• Proven experience as a District Manager, Area Manager, or similar role in Retail Industry is a strong plus.
• Strong leadership and team-building skills.
• Excellent analytical and problem-solving abilities.
• Proficient in data analysis and decision-making.
• Experience in developing and implementing sales and commercial strategies.
• Exceptional communication and interpersonal skills.
• Ability to adapt to changing business environments and priorities.
• Demonstrated ability to optimize resources and drive efficiency. 

Benefits

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Huneety A.I Salary Estimate
60,000 - 200,000 THB per month