Specialist Supply Chain Management

DKSH (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including marketing and sales, distribution and logistics. Headquartered in Switzerland, DKSH is publicly listed and operates in 37 markets across Asia Pacific, Europe, and North America. We have over 32,000 specialists and generated net sales of CHF 11.3 billion in 2022.

About this position

Provide timely and effective administrative support to the aftermarket sales & service team: Part & Filters products.

Responsibilities

• Organized and able to process orders via email, Ms Team, or phone
• Detailed thinking, checking for data accuracy in orders and invoices
• Provide shipping documents which are dispatched accurately and timely
• Answer internal customer inquiries on product availability, prices, delivery times, and the status of orders so that inquiries are dealt with promptly and accurately
• Communicate with staff in other areas in the company, such as Logistics and Distribution Center to confirm the status of orders and shipment
• Use databases or other computerized systems to track the status of backorders
• Provide daily order intake report
• Perform background information on Customer accounts to support the sales team's activities
• Coordinate with sales team and Distribution Center for goods return management and prepare goods return report
• Run standard calculations to accurately compile and prepare report statistics such as BFC report, daily order report.
• Perform other tasks assigned by superiors
• Input freight & handling cost data into SAP
• Issue PR and PO

Requirements

• Able to work with SAP
• Having experience with MS Office (MS Excel in particular)
• Good organizational and multitasking skills
• A team player with a high level of dedication
• Ability to work under strict deadlines and work independently
• Able to communicate in English; both spoken and written
• Bachelor’s degree in Business Administration or relate field