Senior Manager Group Culture, Engagement & Diversity

DKSH (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including marketing and sales, distribution and logistics. Headquartered in Switzerland, DKSH is publicly listed and operates in 37 markets across Asia Pacific, Europe, and North America. We have over 32,000 specialists and generated net sales of CHF 11.3 billion in 2022.

About this position

Develop, implement, and evaluate effectiveness of Group-wide employee experience, engagement, recognition, and diversity programs to nurture a strong company culture, build high-performing teams, and ensure high levels of business performance.

Responsibilities

• Facilitating senior leaders in workshops and learning settings, especially around tools such as high-performing teams and diversity topics; these workshops include both standard content and ad hoc needs. Ideally, candidates should have direct experience managing group dynamics, solving conflicts, and guiding workshop participants towards intended outcomes.
• Employee lifecycle surveys including annual engagement surveys and 360-degree feedback surveys.
• Setting and tracking HR-related sustainability metrics.
• Addressing gaps in employee engagement.
• Implementing global employee recognition initiatives.
• Consult with senior leaders to gather insights on needs and opportunities related to company culture or related areas such as employee engagement, diversity, recognition, and sustainability.
• Collect and analyze data to identify trends, areas of concern, and actionable insights; report data and recommend actions in a clear and compelling way.
• Design, implement, and manage projects and initiatives related to company culture (for example, employee engagement surveys, diversity reporting, employee recognition, senior leadership meetings, etc.).
• Educate HR colleagues and internal stakeholders on the use of tools and systems related to culture such as engagement surveys, diversity reporting, etc.
• Coordinate with HR colleagues and internal stakeholders on reporting, inquiries, and ad hoc requests including the completion of annual sustainability reporting.
• Collaborate with colleagues on cross-functional HR projects related to culture (capability development, talent management, recruitment, etc.)
• Build the capability of internal stakeholders (including at senior levels) in the areas of culture, engagement, sustainability, and diversity.
• Proactively practice self-learning and development in the areas related to your responsibilities.

Requirements

• Demonstrated ability to manage global projects within a dynamic environment and deliver quality results, on time and within scope.
• Demonstrated understanding of concepts and factors related to developing an organization’s culture, strengthening employee engagement, and creating diverse and inclusive organizations.
• Demonstrated skill in data collection, reporting, and analytics with the ability to draw meaningful and actionable insights and communicate them to stakeholders in a clear and compelling way.
• Demonstrated appreciation and respect for cultural sensitivities especially in international/cross-cultural interactions.
• Demonstrated proficiency in office productivity tools and HR-related software systems such as Glint (for surveys) and SAP SuccessFactors, and experience working with internal stakeholders and vendors to customize vendor solutions.
• Demonstrated fluency in English, both written and spoken.