Assistant Manager Product Management (Microbiology)

DKSH (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

About DKSH DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including marketing and sales, distribution and logistics. Headquartered in Switzerland, DKSH is publicly listed and operates in 37 markets across Asia Pacific, Europe, and North America. We have over 32,000 specialists and generated net sales of CHF 11.3 billion in 2022.

About this position

To provide on-site user technical support to customers and sales team by visits, phone calls, email communications and hands-on. To constantly take up initiatives to study new products and new technologies aligned with client or current market trends and regulation.

Responsibilities

• Products Demonstration
• Product workflow presentation
• Product validation: inhouse and on-site depend on requirements
• In depth technical discussions
• Lead the compilation of applications and marketing materials for relevant customers
• Applications training: product retraining (hardware & software)
• Troubleshooting: reagent and equipment
• Support team to achieve salesman targets through indirect channels e.g. salesman product knowledge, education program, marketing activities (e-letter, seminar, etc.)
• To be responsible for the maintenance of the Microbiological Innovation Center (MIC) laboratory.

Requirements

• Minimum 5 years of experience in industrial microbiology/biology/biotechnology
• Strongly in people management with can-do attitude
• Have experience in validation in the field.
• Deep scientific knowledge of microbiology or immunology and/or Molecular principles
• Good understanding of industrial microbiology/pharmaceutical and blood bank workflow solutions
• Communication skill in English is preferable.
• Ability to travel and can work under pressure.
• Minimum bachelor’s degree in Immunology and/or Molecular or Microbiology or related field.