About DKSH
DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including marketing and sales, distribution and logistics.
Headquartered in Switzerland, DKSH is publicly listed and operates in 37 markets across Asia Pacific, Europe, and North America. We have over 32,000 specialists and generated net sales of CHF 11.3 billion in 2022.
Why It’s Great to Work at DKSH
Join a purpose-driven company and help enrich people’s lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded nearly 160 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset.
Be part of our diverse team of more than 33,000 people working in 37 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements.
Be part of something big:
DKSH Careers: https://bit.ly/dksh-careers
LinkedIn Jobs Page: https://bit.ly/dksh-jobs
*We do not send job offers from free email services (Gmail, Yahoo mail, Hotmail, etc), request money from candidates, or require personal documents like bank account details, tax forms, or credit card information from candidates before they are hired: https://bit.ly/dksh-recruitment-disclaimer
Act as company’s ambassador on customer side to provide all services and as key person for problem solving regarding to the equipment that salesman sold.
Responsibilities
• Responsible for customer Testing & Commissioning, Maintenance, Troubleshooting/Repair activities.
• Ensure the Customer Engineer competency needs and tools to fulfill the business’ requirements.
• Ensure to fulfill customer’s requirements, project request, and site activities based on customer regulation.
• Ensure all the required documents (forms, time sheet) are properly filled in and signed by customer.
• Ensure LoA and DoA within Service Department related to CE activities are in place.
• Ensure the EHS KPIs are respected and implemented during site activities.
• Preparing report: Site Report, Time Sheet.
• Handle complaints and request from customer 24 hours on Call anytime regarding to the equipment problem.
• Build customer loyalty and rapport.
• Provide Technical Training Service on Class/On the Job Site every time Customer buy the new product.
• Ensure to fulfill the SMT (service management tools) application regarding Engineer’s activities.
• Build good relationship (teamwork) with engineers from Vertiv Regional in problem solutions.
Requirements
• 90% Site Activities and 10% Office Activities.
• Minimum 2 years in similar business with site/project exposure in Data Center project.
• Product/solution knowledge.
• Electrical basic knowledge.
• UPS/ AC Precision (HVAC) Knowledge.
• Microsoft Office.
• Fluent in Bahasa Indonesia, English.
• Communication and negotiation skill.
• Minimum D3 on Electrical/Electro/Industrial Engineering Field.
Benefits
Huneety A.I Salary Estimate
20,000,000 - 25,000,000 IDR per month
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