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About this position

The QA Engineer – Customer Claim position is a 1-year contract role focused on supporting quality management related to customer handling, including requirements, complaints, and improvements.

Responsibilities

• Supporting Quality Management in terms of customer handling (requirements, complaints and improvements).
• Contact and coordinate with external customer and motivate internal to improve quality from customer's quality criteria or standard.
• Support Team for take the Corrective Action and analysis problem.
• Support investigation customer claim part and warranty claim and summarize the report.
• Support Follow up all activities and document support 8D report.
• Support All Customer Activities

Requirements

• Bachelor's degree in Engineering fields.
• GPA 2.50 up.
• At 2-4 years up of work experience in Customer claim field.
• Good command of Microsoft Office.
• Good communicate in English.
• Have a well coordination and interpersonal skills for both internal and external department.

Benefits