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Technical Support (penempatan di Neroktog, Kota Tangerang, Prov.Banten)

Denko Group (Tangerang, Banten)
Banten, Indonesia 🇮🇩
Sejak berdiri dari Tahun 1992, perusahaan kami senantiasa tumbuh dan berkembang. Kami adalah Group Perusahaan Swasta Nasional yang sepenuhnya adalah perusahaan Indonesia. Saat ini kami mempunyai Head-Office di Jakarta Pusat dan kantor cabang di 3 kota besar di Pulau Jawa. Group Perusahaan kami memiliki beberapa unit bisnis dengan fokus penjualan yang berbeda-beda untuk produk unggulannya masing-masing. Beberapa unit bisnis tersebut adalah Material Handling equipment, Castor Wheel, Turbine Ventilator, Dalton Perkakas, Kabel Data berikut accessoriesnya, Garment Aksesories, Wheel Loader & Forklift. Visi perusahaan kami adalah menjadi perusahaan trading terbaik dengan mengutamakan kualitas

About this position

The Technical Support position in Neroktog, Tangerang City, Banten Province requires a candidate with a maximum age of 35 years, at least 2 years of experience as a Forklift & Spare Parts Technician, proficiency in English (both spoken and written), a minimum of a D3 degree in Engineering, and good initiative, pro-activeness, and communication skills.

Responsibilities

• Act as a PIC to relay customer complaints to the principal, including preparing technical reports according to the principal's standard form template.
• Communicate effectively the handling of complaints to the field technician team.
• Understand how to read Electrical Wiring and mechanical drawings.
• Learn about new systems or tools based on materials provided by the principal, such as videos or PPT docs.
• Create Warranty Claims for damaged components to the principal, following the principal's template and procedures.
• Develop simple training materials related to products for the Service Team if there is a training request from customers.

Requirements

• Maximum age of 35 years.
• At least 2 years of experience as a Forklift & Spare Parts Technician.
• Proficiency in English (both spoken and written) for communication with the principal abroad.
• Minimum D3 degree in Engineering.
• Good initiative, pro-activeness, and communication skills.

Benefits

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Huneety A.I Salary Estimate
5,000,000 - 8,000,000 IDR per month