PMM / Factory Sales (Bangpoo)

Delta Electronics (Thailand) Public Company Limited

Delta Electronics (Thailand) Public Company Limited (Mueang Samut Prakan)

Mueang Samut Prakan

Samut Prakan, Thailand

Delta Electronics (Thailand) Public Company Limited has grown from strength to strength since our founding in 1988. The company is a subsidiary of Delta Electronics, Inc. with the mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,”. Today Delta Thailand has become the regional business head office and manufacturing center for our businesses in India and Southeast Asia. The company has been at the forefront of power management solutions and the manufacturing electronic components, i.e. cooling fan, electromagnetic interference filter (EMI) and solenoid. Our current power management products include power systems for information technology, automotive, telecommunications, industrial applications, office automation, medical industries, EV chargers, DC-DC converters and adapters. Delta Thailand has also been aggressively growing our solution businesses in EV chargers, industrial automation, data center infrastructure and energy management in the region.

About this position

The PMM/Factory Sales role is responsible for managing customer relationships, ensuring timely order fulfillment, and coordinating production schedules to meet customer demands. This position requires strong communication, problem-solving, and organizational skills to effectively address customer needs and drive business growth.

Responsibilities

Your main role is to:
• Order Fulfillment: Oversee the entire order fulfillment process from order placement to delivery.
• Production Scheduling: Coordinate production schedules to align with customer demands and optimize resource utilization.
• Demand and Resource Management: Analyze customer demand and allocate company resources accordingly to ensure timely delivery and customer satisfaction.
• Customer Complaint and Quality Management: Investigate and resolve customer complaints promptly, implementing corrective actions to prevent recurrence.
• Customer Expectation Management: Proactively manage customer expectations, providing timely updates and addressing concerns.
• Account Receivable Management: Monitor and manage outstanding accounts receivable, ensuring timely payment collection.
• Customer Relationship Management: Maintain regular communication with key customers, providing weekly status updates and conducting evening conference calls with North American clients.

Requirements

Who are we looking for?
• Bachelor's degree in Business Administration, Management, Marketing, International Business, or Industrial Engineering.
• Minimum of 1-3 years of relevant work experience preferred.
• Strong team player with the ability to work independently and self-motivation.
• Experience in production planning or customer service.
• Proficiency in relevant software applications (e.g., ERP, CRM).
• Strong analytical and problem-solving skills.
• Language Proficiency:
• Thai: Excellent (listening, speaking, reading, writing).
• English: Good (listening, speaking, reading, writing).
• Chinese: Nice to have (listening, speaking).