Field Application Engineer [FAE] - Custom Power Supply (Bangpoo)
About this position
Responsibilities
• Lead all the technical enquiries from customers to provide a prompt and effective response. Including the product training.
• Identify the potential business opportunities from customers’ unfulfilled demand and applications.
• Initiate and demonstrate the product presentation to create the design-in opportunity and establish the deals.
• Liaise closely with product marketing team on the potential new product enhancements.
• Liaise closely with R&D team to respond to customers’ technical queries.
• Close communication with QA and RMA team to understand product and customer application issues.
• Summarize the weekly report of the current tasks and action plan to execute the strategic deals.
• Manage and maintain the product and ensure that it executes all the relevant content properly.
• Regularly conduct the product audit on site at each factory to ensure that it executes according to the "SN", "TS" and ECN properly.
Requirements
• Bachelor degree in Electrical or Electronics Engineering.
• At least 3 years of experience of servicing customers from industrial application, including the manufacturing process is an advantage.
• Have good electrical knowledge in control panel, machine builder, switching power supply.
• Business and sales background optional but is an added advantage.
• Able to communicate confidently with all foreigners in English, both written and spoken.
• Keen sense in identifying potential business opportunities regardless of education background.
• Have good network and well known customer in SEA region. Willingness to travel to meet customer in US and EMEA.
• Good in English. Mandarin will be plus.
• Have good presentation and communication skill to work with team and partners.
• Good with Microsoft office software.
• Good knowledge with industrial automation software and products.