Key Account Manager

DB Schenker (Thailand)

DB Schenker (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

DB Schenker is one of the world’s leading global logistics provider — we support industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management. Integrated logistics resides at the world’s most important intersections, where the flow of goods creates an effective link between carriers. Our value-added services ensure the flow of goods continues seamlessly and supply chains stay lean and optimized for success. Our business holds top positions in automotive, technology, consumer goods, trade fair logistics, special transports, and special events logistics. With more than 76,100 employees worldwide, DB Schenker is one of the leading transportation and logistics providers in the world. If you’re looking for a challenge, and are ready to elevate your career, consider joining one of our many top-performing teams. We’ve been providing employees with a variety of amazing jobs in logistics and transportation for more than 150 years

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Job function: Sales & Business Development

Industries: Logistics and Warehousing Freight forwarding and Transportation

About this position

This position is responsible for sales activities to maintain and deep selling existing clients and develop new relationships with potential clients in specific portfolio. Key account manager must build and maintain a strong relationship with client, being the lead point of contact for all clients matters.

Responsibilities

• To Achieve Agree Sales Target in specific portfolio
• Developing a solid and trusting relationship between customers and DBS
• Anticipating key account changes and improvements
• Resolving key client’s issue and complaints
• Managing communications between Key Clients and DBS internal
• Strategic Planning to improve clients results
• Negotiate contracts with clients and establish timeline of performance
• Working with Tender, Pricing and Products to ensure the highest quality of materials are being produced and meet clients need
• Planning and presenting on account development and performance management for Direct report or HOD
• Analyzing clients data to provide customer relationship management
• Manage sales system (daily report, weekly report and opportunity pipeline report).
• Collaborating with Operation for Customer KPI
• Identify and develop new customer in Portfolio
• Achieve DSO according to company target.

Requirements

• Chinese speaking is a must
• Able to multitask, Prioritize and manage time efficiently
• Goal-oriented, Organized team player
• Encouraging to Peers and able to lead
• Self Motivated and Self Directed
• Excellent interpersonal relationship skill
• In depth understanding of company key clients and their position in the industry
• Eager to expand new business
• Able to analyze data and translate result to better solutions
• Bachelor’s Degree in Logistic, Business administration, Sales or relevant Fields. Master’s Degree preferred
• 5-7 years previous work experience in Sales, Management key account or relevant experience
• Excellent verbal and written communicating skill must be a listener, Presenter and A people-person.
• Basic computer skill experience with CRM, Microsoft office and excel
• Strong negotiation skill, with ability to follow Through on clients contracts
• Ability to multitask and manage more than one customer account
• Proven results of delivering clients solutions and meeting Sales Target.