Key Account Manager - Healthcare
About this position
Responsibilities
• To Achieve Agree Sales Target in specific portfolio.
• Developing a solid and trusting relationship between customers and DBS.
• Anticipating key account changes and improvements.
• Resolving key client’s issue and complaints.
• Managing communications between Key Clients and DBS internal.
• Strategic Planning to improve clients’ results.
• Negotiate contracts with clients and establish timeline of performance.
• Working with Tender, Pricing and Products to ensure the highest quality of materials are being produces and meet clients need.
• Planning and presenting on account development and performance management for Direct report or HOD.
• Analyzing clients’ data to provide customer relationship management.
• Manage sales system (daily report, weekly report and opportunity pipeline report).
• Collaborating with Operation for Customer KPI.
• Identify and develop new customer in Portfolio.
• Achieve DSO according to company target.
• Able to multitask, Prioritize and manage time efficiently.
• Goal-oriented, Organized team player.
• Encouraging to Peers and able to lead.
• Self Motivated and Self Directed.
• Excellent interpersonal relationship skill.
• In depth understanding of company key clients and their position in the industry.
• Eager to expand new business.
• Able to analyst data and traslate result to better solutions.
Requirements
• Bachelor’s Degree in Logistics, Business Administration, Sales or relevant fields. Master’s Degree preferred.
• 4-6 years previous work experience in Sales, Key Account Management or in Logistics field. Experience in Vertical Market Healthcare / GDP handling is a bonus.
• Excellent verbal and written communicating skill in Thai and English.
• Basic computer skill experience with CRM, Microsoft office and excel.
• Strong negotiation skill, with ability to follow through on clients contracts.
• Ability to multitask and manage more than one customer account.
• Proven results of delivering clients solutions and meeting Sales Target.