Cloud Ops Administrator II

CSG (Indonesia) (Indonesia)

DKI Jakarta, Indonesia

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

About this position

We are looking for a Cloud Ops Administrator who will join an elite team of IT professionals driven to success in finding innovative solutions for our company and clients.

Responsibilities

• Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions.
• Modifying and improving existing systems.
• Collaborating with teams on the implementation of new cloud technologies and initiatives.
• Deploying cloud-based systems for non-prod and prod environments using IaC.
• Developing and maintaining cloud solutions in accordance with best practices.
• Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues.
• Regularly reviewing existing systems and making recommendations for improvements.
• Interacting with clients, providing cloud support, and making recommendations based on client needs.
• Working as part of a global team using follow the sun rotations to support environments across the global.
• Create and maintain comprehensive documentation of cloud infrastructure, configurations, processes and procedures to ensure knowledge sharing and team collaboration.

Requirements

• Degree in computer science or a similar field.
• At least 1 years of hands-on experience in the field of cloud computing.
• Azure, AWS, or GCP certifications highly regarded.
• Experience deploying IaC is preferred.
• Troubleshooting and analytical skills.
• Strong communication and collaboration skills.
• Python scripting an advantage.
• Terraform deployment experience is preferred.