Account Manager

CRIF (Indonesia) (Jakarta Metropolitan Area)

DKI Jakarta, Indonesia

CRIF is a global company specializing in credit bureau and business information, outsourcing and processing services, and credit solutions. Established in 1988 in Bologna (Italy), CRIF has an international presence, operating over four continents (Europe, America, Africa and Asia). The mission that drives CRIF is to create value and new opportunities for consumers and businesses by providing reliable information and solutions, allowing more powerful decisions and accelerating digital innovation. Since 1988, CRIF has been responsibly supporting its clients glocally in their everyday financial journey, through trusted information, advanced cutting-edge solutions, and unique expert knowledge. CRIF is the leading provider in continental Europe of banking credit information, one of the key players worldwide providing integrated services and solutions for business & commercial information and credit & marketing management, and is included in the prestigious FinTech 100, a ranking of the leading global technology solution providers to the financial services industry. - 35+ country-based operations - 70+ subsidiary companies - 5,000+ professionals at your service - more than 10,500 financial institutions, 1,000 insurance companies, 82,000 business clients, and 1,000,000 consumers use CRIF services in 50 countries - 500+ software installations

About this position

The Account Manager is responsible for managing existing and new client relationships, identifying new business opportunities, and ensuring the achievement of sales targets through effective negotiation and customer engagement.

Responsibilities

• Management of clients (existing & new business).
• Autonomously manage assigned clients’ portfolio, collecting ideas and hints from customers, which are going to be systematized and internalized.
• Identify new opportunities, independently manage the selling of all standard products/services and the commercial negotiations with customers.
• Manage negotiations of medium complexity in autonomy.
• Autonomously manage CRM and meetings with customers, as well as prepares Customer’s feedback reports and sales activity reports.
• Guarantee the meeting of the assigned margin and turnover goals by following the corporate managerial/operational (i.e. Sales operational guide).
• Manage the offer phase within the agreed deadlines.
• Collect information on new products/services and on commercial initiatives developed from competitors reporting clients’ feedbacks on them.

Requirements

• In-depth knowledge of the core products and of some marketing products.
• Have received positive feedbacks from the Sales Manager concerning the management of his/her customers;
• Successful management of at least 6 medium difficulty negotiations and 3 high difficulty ones;
• Understanding of clients’ needs and identification of new development opportunities by means of penetration and cross selling;
• Maintenance of a strong commitment, result orientation attitude.