Retail Operations Executive

Coty (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Since 1904, Coty has fearlessly pioneered innovation across the beauty industry. We have a reputation for breaking new ground; a history of ‘firsts’ and ‘bests’ that has laid the foundation for the industry as we know it today. For over a century, our brands have been empowering people to express themselves and create their own vision of beauty. It’s a legacy we’re proud to own and grow. We work hand-in-hand with our people, our partners and our customers. Together, we unleash every vision of beauty. We stand for the beauty of diversity and the diversity of beauty - celebrating and inspiring all the expressions of beauty that exist and that will exist. We honor you, and we honor our planet. We create Beauty That Lasts. A beauty that is both good to people and the world. Our mission is to create a forward thinking beauty; Products that provide new, innovative and simply better science based solutions. Let’s keep making over the beauty world TOGETHER.

About this position

The Retail Operations Executive is responsible for leading sales performance, managing stock levels, and ensuring brand image across assigned retail locations.

Responsibilities

• To lead and drive the assigned doors' sales performance to achieve their business objectives
• Evaluate Sales Trend and take appropriate action plan to close the sales gap.
• Identify business opportunities of different doors and drive for actions to maximize selling opportunity.
• Consolidate customer’s responses and insights and feedback to brand team members. Initiate actions to drive sales
• Coordinate with teams on promotions and events
• Guarantee brand image. Monitor each door's quality and merchandising. Suggest any improvements needed to Retail Design team
• Ensure stock level of different axis is sufficient to achieve sales target.
• Manage Slow Move items and aging stocks.
• Recruit Beauty Advisor and monitor new BA integration.
• Coach, motivate and develop counter/beauty advisor. Take corrective measures to strengthen their performances (KPIs). Work closely with Training manager and to deliver outstanding customer service
• Maintain responsible doors' budget
• Lead and oversee the office sales team in sales & operations to achieve the desired objectives

Requirements

• Knowledge of brand, product and selling skill
• Coaching skills
• Negotiation skills
• Merchandising / display knowledge
• Interpersonal communication skills
• Strong relationship with clients and customers
• Knowledge and understanding of trade, channel and territory