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Facialist

Coty (Thailand)
Coty (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Coty (Thailand)
Since 1904, Coty has fearlessly pioneered innovation across the beauty industry. We have a reputation for breaking new ground; a history of ‘firsts’ and ‘bests’ that has laid the foundation for the industry as we know it today. For over a century, our brands have been empowering people to express themselves and create their own vision of beauty. It’s a legacy we’re proud to own and grow. We work hand-in-hand with our people, our partners and our customers. Together, we unleash every vision of beauty. We stand for the beauty of diversity and the diversity of beauty - celebrating and inspiring all the expressions of beauty that exist and that will exist. We honor you, and we honor our planet. We create Beauty That Lasts. A beauty that is both good to people and the world. Our mission is to create a forward thinking beauty; Products that provide new, innovative and simply better science based solutions. Let’s keep making over the beauty world TOGETHER.

About this position

Coty is seeking a Beauty Facialist to provide luxury personalized services to clients, embodying the brand's values and ensuring an exceptional client experience.

Responsibilities

• You are the ambassador of Orveda.
• You elevate Orveda through the retail evolution & client experience elevation.
• You transmit Orveda’s DNA, uniqueness, and know-how to clients.
• You ensure the development of boutique's sales while guaranteeing the excellence of client experience.

Spa expertise
• Take ownership of the Spa, embody brand identity guidelines and ensure the perfect image of the Spa in terms of ambiance, atmosphere, visual merchandising execution & maintenance and general harmony of the Spa.
• Create an extraordinary treatment experience for each one of our clients by performing the Orveda Spa rituals.
• Be an “aesthetic virtuoso”: offer clients pioneering and highly technical treatment and massage methods and techniques.
• Ensure that the welcome ritual is followed precisely, that the cabin is prepared, and that the diagnosis, treatment, service rituals and client follow-up are all performed perfectly.
• Customize the treatments with an in-depth skin diagnosis and demonstrate an advanced Spa knowledge & expertise: knowledge of the skin, muscles, ageing process, global approach to beauty and well-being etc.

Brand image
• Always ensure an elevated brand image: signature facialist protocol, Spa esthetics, cabin & grooming standard, services & client experience.
• Guarantor of brand expertise, corporate values with the ability to transmit by a unique multi-sensorial Spa journey & storytelling.
• Embody the values of the brand and encourage and develop “one-team” spirit with hospitality and generosity.

Retail expertise
• Ensure the achievement and monitoring of the sales objectives / post-Spa conversion both individually and collectively.
• Willing to go beyond the target and Spa business growth by cross-selling and upselling actions.
• Achieve sales and rebooking objectives and build a lasting relationship with clients, secure their loyalty and retention.
• Appropriate brand’s retail commitment, practice signature selling ceremony and “client-centric” approach in a pragmatic & authentic way.

Client experience
• Actively put the client experience at the heart of all actions by giving clients a unique Spa experience by creating a sincere bond.
• Develop a regular Spa clientele base of local and international clienteles by using the CRM tools and means: preparing and anticipating tomorrow's wellness needs.
• Cultivate solid clienteling mindset & action, optimize daily CRM practice with new clients’ recruitment and client loyalty retaining as the top priority.

Requirements

• Minimum 4 years of successful track record in a similar role within Luxury Spa/ Beauty industry.

Benefits

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Huneety A.I Salary Estimate
20,000 - 35,000 THB per month