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Beauty Advisor

Coty (Thailand)
Coty (Thailand) (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Coty (Thailand)
Since 1904, Coty has fearlessly pioneered innovation across the beauty industry. We have a reputation for breaking new ground; a history of ‘firsts’ and ‘bests’ that has laid the foundation for the industry as we know it today. For over a century, our brands have been empowering people to express themselves and create their own vision of beauty. It’s a legacy we’re proud to own and grow. We work hand-in-hand with our people, our partners and our customers. Together, we unleash every vision of beauty. We stand for the beauty of diversity and the diversity of beauty - celebrating and inspiring all the expressions of beauty that exist and that will exist. We honor you, and we honor our planet. We create Beauty That Lasts. A beauty that is both good to people and the world. Our mission is to create a forward thinking beauty; Products that provide new, innovative and simply better science based solutions. Let’s keep making over the beauty world TOGETHER.

About this position

Beauty Advisor position at Coty, responsible for offering luxury personalized services to clients, ensuring boutique sales development, and maintaining brand image.

Responsibilities

• You are the ambassador of Orveda.
• You elevate Orveda through the retail evolution & client experience elevation.
• You transmit Orveda’s DNA, uniqueness, and know-how to clients.
• You ensure the development of boutique's sales while guaranteeing the excellence of client experience.
• Always ensure an elevated brand image: signature grooming standard, visual merchandising (pos & animations), services & client experience.
• Guarantor of brand expertise, corporate values with the ability to transmit by a perfect storytelling.
• Embody the values of the brand and encourage and develop “one-team” spirit with hospitality and generosity.
• Take ownership of the POS / the Maison, embody retail identity guidelines and ensure the perfect image of the POS / the Maison in terms of visual merchandising execution & maintenance and general harmony of the POS.
• Demonstrate attention to detail and respect pos daily procedures: cash desk, stock, testers etc.
• Appropriate brand’s retail commitment, practice signature selling ceremony and “client-centric” approach in a pragmatic & authentic way.
• Ensure the achievement and monitoring of the sales objectives both individually and collectively.
• Willing to go beyond the target and pos growth by cross-selling and upselling actions.
• Attend & participate actively in all class/virtual trainings across all axis and soft skills.
• Ensure a proactive communication with store manager regarding pos daily activities.
• Actively put the client experience at the heart of all actions by giving clients a unique experience by creating a sincere bond: warm welcome & proactive connection, by embodying the signature brand attitude.
• Develop a regular clientele and develop local and international clientele by using the CRM tools and means at your disposal: preparing and anticipating tomorrow's needs, inserting, clienteling, phoning, animations.
• Cultivate solid clienteling mindset & action, optimize daily CRM practice with new clients recruitment and client loyalty retaining as the top priority.

Requirements

• Minimum 4 years of successful track record in the luxury retail industry.
• Past luxury or perfume & cosmetics or travel retail experience is a plus.
• Innate sense of client experience and taste for challenges and sales.
• Excellent communication, client engagement, interpersonal and storytelling skills.
• Proactivity, curiosity, open-mindedness, dynamism & agility, are key strengths to achieve excellence in the role.
• Solid knowledge of the state of Retail in the Luxury & beauty world, as well as client experience is a plus.
• Thai Local language + Fluent English is mandatory.

Benefits

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Huneety A.I Salary Estimate
13,000 - 30,000 THB per month