---

About this position

The position of Service Engineer responsible for security equipment installation, and service for testing, commissioning, system programming in according to Convergint standards, ensuring good engineering project quality, maintaining a high level of customer satisfaction.

Responsibilities

• Finish routine preventive maintenance on time according to Convergint standards and policies.
• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Manage service sub-contractors and ensure them following up Convergint standards and policies.
• Maintain high level of knowledge in security concept and providing technical support to Sales and other departments.
• Maintain high level of knowledge in security concept.
• Manage relations with existing clients and ensure Customer satisfaction.
• To be proficient in our products and technology.

Requirements

• Bachelor degree or above in Engineering for Electronic, Power electrical, ELV engineering and related.
• Min 2 years or above related working experience in services for electronic engineering is an advantage.
• IT knowledge in security hardware and software, AutoCAD, MS Office, MS Visio, and database.
• Familiar with security access control system, CCTV and alarm system products. Past experience with Gallagher, Hikvision, Lenel, and Honeywell Prowatch systems is a clear advantage.
• Must be willing to work on-site (Areas around Nonthaburi, Chonburi, Rayong, etc.).
• Good communication in English.
• Quick learner.
• Ability to work under pressure.

Benefits