IT Analyst-Data Center
About this position
Responsibilities
• Participate in project management activities such as planning and executes project tasks assigned
• Ensures consistent and clear communication to key stakeholders and other project members
• Analyses IT business systems and infrastructure issues and provide solutions
• Sources proactively, services appropriate to IT service delivery to meet the goals and objectives of the various organizations
• Ensure IT Data Center facilities and Services operations 24x7
• Collects, maintains and publishes key IT service measurement statistics and KPI as and when required
• Practices ITIL processes - Incident, Change, Problem Management and Demand Management
• Maintain IT knowledge documentation, record vdo or any sources of information
• Ensure implementation of measures and maintain controls
• Raise awareness and provide information about ESH responsibilities and duties
• Ensure immediate notification and response, and initiate preventive measures in case of unsafe or polluting hazards
• Demonstrate exemplary personal behavior in ESH and motivate others
Requirements
• Master’s degree or Bachelor’s degree in Information Technology, Computer Engineering, Computer Science, Management Information System or related field
• Minimum 3 years of IT or Industry working experience. Experience in Windows technologies security concepts and applications, MCSE Certification, Microsoft Technology, PC/Laptop and Mobile Solution Technology, ITIL or ComTiA A+ Certification, Cisco CCNA and Network Certification or equivalent, Data Center Management or equivalent
• Has conducted or involved in IT Infrastructure projects
• Has experience in working in a multi-national company
• Communicating effectively and working under time pressure
• Good command in English