Business Intelligence (Hybrid Working)
About this position
Responsibilities
• Configure and customize Including Integrate the CRM system with other business tools and software to ensure seamless data flow and functionality.
• Develop and implement strategies for efficient customer data management, including data entry, validation, and maintenance.
• Ensure data accuracy, consistency, and security across all customer information systems.
• Generate and analyze customer data reports to provide insights into customer behavior, trends, and opportunities.
• Identify and analyze current business processes to identify areas for improvement and increased efficiency.
• Design and implement process improvements to enhance operational performance and streamline workflows.
• Collaborate with stakeholders to understand business needs and translate them into effective process changes.
• Utilize data analysis tools to generate reports and dashboards that support decision-making and strategic planning.
• Work closely with Customer Development Streamline to ensure that CRM and data management solutions meet business needs.
• Provide ongoing support and troubleshooting for CRM-related issues and data management concerns.
Requirements
• Strong understanding of CRM platforms and data management practices.
• Proficiency in data analysis and reporting tools (e.g., Excel, Power BI).
• Strong communication skills and the ability to collaborate effectively with various stakeholders.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Self-starter and flexible to create new things to support organization’s direction and objective.
• Bachelor’s degree in Business Intelligence, Information Systems, Computer Science, or a related field.
• Proven experience at least 3 years in a Business Intelligence or related role.